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| What
My Customers Say |
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A few comments from people who've bought from me during
the past year. If you're a past customer, and would
like to add your comments, please e-mail
me via the contact form.
| I purchased a VW Passat from Brian which developed a serious engine fault within 8 days. Brian had the car recovered to the garage and then VW Southampton. When VW diagnosed a serious problem, Brian immediately offered return of money in full and pursued the problem with VW. I now have the car back, repaired by VW, all at no cost or hassle to myself. I'm now very happy with the car and particularly with new forest estates. How refreshing to find a business that values customers and is reasonable and trustworthy when things go wrong. New Forest Estates will be my first choice for our next car. | | R.Ashby - Southampton - August 2010 Purchased a VW Passat Sport estate |
| Latest purchase, Audi A3 Sportback. previous purchases two Passat Estates, One Volvo V50 and One Honda Civic Estate! All from NFE
Buying from Brian has been a pleasure and a much appreciated change from previous car sales experiances! First purchase was a Passat 1.9 TDI which we still have and has now driven 200,000 fault free miles (110,00 with us) and is still going strong, probably just run in! Drove away the A3 this weekend and we are so pleased with the car...thanks Brian.
| | Simon Parker - Salisbury - August 2010 Purchased a Audi A3 Sportback |
| I hate the whole process of buying and selling cars and found Brian's approach very innovative and stress fee.
Once I had given him the brief he found me a car very quickly and I was most impressed with his informal approach and no high pressure selling techniques.
Within one week the transaction was complete and I am absolutely delighted with the end result.
I would have no hesitation recommending his service.
When the time comes around to replace the car my first port of call will be New Forest Estates.
| | Jim Rogers - Ashurst - April 2010 Purchased a Passat estate |
| Just to say that we were really impressed with your business and how
straight forward you dealt with everything. I have today received the MOT certificate and noticed on the bill that both rear tyres were replaced even though it only mentions the nearside one on the MOT failure. I appreciate that. I will have no hesitation in recommending you to anyone I know who is looking for a car. With thanks and best wishes.
| | T. Bryant - Bournemouth - March 2010 Purchased a Skoda Octavia estate |
| We would like to thank New Forest Estates for finding us the perfect car for our needs. From initial approach to after care service we would like to thank Brian for his courteous, friendly and professional service and have no hesitation in recommending New Forest Estates to others. We thank you again and wish you onward success in the future. | | Peter Stammers - New Milton - January 2010 Purchased a Mercedes 220 cdi estate |
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I wish to express my whole hearted thanks to you following the purchase of my new VW Passat, which both my family and I are over the moon with.
Buying a new car isn't always the most enjoyable experience due to all the potential minefield, however you made everything so easy and stressless I would recommend your professional service to anyone thinking about purchasing a diesel estate in the future.
I wish you well in the future and shall certainly be recommending you to all our friends.
| | Simon Hare - Bournemouth - October 2009 Purchased a Passat estate |
| New Forest Estates offer an exquisite, professional and uniquely personal service, the like of which I have never before experienced when purchasing a used vehicle. Thank you again, Brian, my Octavia drives beautifully and I will be taking every opportunity to endorse and recommend New Forest Estates unreservedly. | | Derek Palmer - New Milton - October 2009 Purchased a Skoda Octavia |
| We have just purchased a BMW estate from New Forest Motors, and having travelled from Sheffield to do so, that is some recommendation! We just want to let potential customers know that Brian is a pleasure to deal with and really put himself out to make sure everything was ready and right for us. Having been recently burgled and had our car stolen, this was very much appreciated. We are very pleased with our new car and highly recommend Brian to others for his great service. We will definitely be going straight back there for the next one too!!
Sarah and Lee
Sheffield
| | Sarah and Lee - Sheffield - August 2009 Purchased a BMW 320D touring |
| I would like to say how much I would like to thank New Forest Estates for providing me with a truly fantastic purchase and a joy to drive. The car crossed several rubicons for me: it's the first time I have bought recent, bought German, bought power, bought diesel, and lastly, bought happily spending realistic money in what is a peace-of-mind quality car purchase that should give relatively inexpensive trouble-free motoring for years. From my first enquiry Brian guided me through the benefits and options with no pressure and was courteous and a real gentleman throughout. Thanks very much. Highly recommendable. No dodgy petrol bangers for me any more. | | W Staden - Milton Keynes - October 2008 Purchased a VW Golf 130 SE tdi estate |
| I would like to take this opportunity to thank you for the courteous manner in which you managed this tranaction. I would have no hesitation in either recommending you to others, or using your services again in the future. | | D.Howell - Sandown, Isle of Wight. - May 2008 Purchased a BMW 320d touring |
| I would not usually travel so far to buy a car but I'm glad I did. New Forest Estates gave me a friendly no-pressure service and I am very satisfied with the car and the price paid. The after-sales service is also outstanding. Well worth the journey. Hope to deal with you again, Thanks. | | S.Scotton - Aylesbury, Bucks. - July 2007 Purchased a Rover 75 cdt estate |
| I received an unexpected endorsement of my decision to buy a car from you
yesterday when an engineer called to service my central heating boiler. He
took one look at the car sitting on the drive and told me that his son had
bought a Passat from you two years ago and been very happy with the
purchase. People clearly remember a good car buying experience.
| | J.Caunt - Isle of Wight - May 2007 Purchased a Passat 100 Hi-line |
| I purchaced a VW Passat in the Summmer of 2006 and was over the moon with it. For a car with relatively high mileage (80,000), the interior and exterior were immaculate. I believe I got a very good deal with New Forest Estates, and the service Brian provided was really very good. I would have no problem at all dealing with him again!
| | Victoria Hammond - Headley, Hants. - March 2007 Purchased a VW Passat Tdi estate |
| From my initial enquiry through to the completion of the sale, Brian made the whole process professional,yet friendly and simple. I am extremely pleased with the car, and would not hesitate to recommend New Forest Estates. A pleasure to do business with.
| | Mike Barrett - North Somerset - October 2006 Purchased a Peugeot 406 executive estate |
| I would gladly recommend you to any potential diesel estate car
buyer.
Your easy going nature, lack of pressure sales and attention to detail was
superb and I am very pleased with my new vehicle.
I wish you every success with your venture, it was a pleasure to do
business with you.
| | Peter Jordon - East Boldre - October 2006 Purchased a Passat Tdi estate |
| Again thankyou for the Nissan Primera i bought from you, it has fitted the bill perfectly. Thankyou again for the great service you provided and i would recomend you highly to anyone.
| | Peter Fleming - Barton-on Sea - September 2006 Purchased a Nissan Primera estate |
| I have no hesitation in recommending Brian to anyone who wants to purchase a car that represents good value for money. I could have spent weekend after weekend trawling round the dealers and having to deal with pushy salesmen or run the risk of buying privately. New Forest Estates is a great half way house where you can purchase with confidence but without the forecourt prices
| | Edward Brewer - Upham, Hampshire - September 2006 Purchased a Passat Tdi estate |
| Buying a car has never been more pleasurable. Believe me.
Utterly fantastic service.
After previous stressful episodes of trying to buy a car I would definitely recommend New Forest Estates.No hesitation.
If you have ever travelled to the Continent by plane or ship and then tried Eurostar you know what I am talking about.
The whole experience was totally seamless, relaxed, friendly, professional and above all the car is perfect. The icing on the cake.
We got a better car than we could have dreamed of. Brian even drove over in a snowstorm for us to test drive the vehicle. With no obligation.I am definitely looking forward to buying another car from Brian.
| | Mark Hall - Portsmouth - August 2006 Purchased a Volvo 240 estate |
| We had been looking for a Golf Diesel Estate for some time, so it was nice to have a choice. We were very impressed with the service, and made a decision on the spot. We have been recommending you ever since. Claire Hayden (Member of the Hampshire VW Owners Club)
| | Claire Hayden - Southampton - August 2006 Purchased a VW Golf Tdi esate |
| Historically I am cautious of car salesmen. Brian Reeves, however, was a delight to know, continually acting on my best interests. He listened to my needs from beginning to end and gently guided me to the ideal car for my business / family. Incidentally, I was not looking for a diesel car but I must say it is absolutely first class.
| | Phillip Collett - Lymington - August 2006 Purchased a Peugeot 406 estate |
| Responding to an ad in the Isle of Wight County Press, I purchased a VW Passat from Brian in November 2005.
Buying from a used car dealer is something I hate because previously many have been sharks dressed up in nice suits.
I trust Brian - the car's been fine and I know where to find him at his cosy cottage in the forest.
Advice is free about choice of cars and I've decided that when the time comes I'll return for my next car which may have to be acquired specially.
| | Bob Rudge - Isle of Wight - August 2006 Purchased a VW Passat Tdi estate |
| I am now on my second car supplied by Brian Reeves of Newforest Estates. Brian has given me excellent service and first class attention at all times. My first car was supplied without a warranty, purely my decision. After a couple of months I discovered a minor defect, upon reporting this to Brian he immediately mailed me the replacement part FOC.
I would thourouly recommend Newforest Estates to anyone seeking a vehicle.
| | Cliff Cripps - Weymouth - August 2006 Purchased a VW Passat and Audi A6 avant |
| I was delighted with the excellent and friendly service from Brian. I needed a car for work but did not want to pay high street garage prices. I also did not have the time to drive around searching. I would have no hesitation in recommending Brian's services to others.
| | Robin Cooper - Christchuch - August 2006 Purchased a VW Passat Sport estate |
| There cannot be many clients of New Forest Estates who go out with the intention of purchasing one used car, and end up buying two in the same week! We did: and delighted we are with both vehicles. The service received was totally efficient, yet not pushy, and the all important 'little extras' so lacking in large organisations, were not only willingly provided, but also complimentary. Like so many others, we shall be promoting New Forest Estates as the ideal source for the purchase of a pre-owned estate car. | | Nigel House - Lymington - August 2006 Purchased a Vectra estate and BMW 530 estate |
| Unfortunately second hand car salesmen do not enjoy a good reputation, or generally have the confidence of the buying public. However, I am pleased to say that you do not fit this generally accepted picture and were very helpful to me in choosing a second hand VW diesel estate. I have been very pleased with the car and would not have any hesitation in purchasing another car from you in the future.
| | Keith Akerman - Sway - August 2006 Purchased a VW Golf estate |
| The purchasing experience was worry-free and worthwhile because you had the right vehicle, well described and the whole process was transparent and clear. I would certainly recommend your company and would use you to find a vehicle in the future. It was certainly worth the trip from Suffolk. Many thanks!
| | Mrs M Tremaine - Ipswich - August 2006 Purchased a Mondeo Ghia estate |
| Can I just say that from my first phone enquiry to the actual purchase (around one week later), I felt totally relaxed about dealing with yourself and the company and at no time did I feel under any pressure. You were very kind to answer any questions that I had and I fully appreciate the relaxed manner in which the whole purchase was conducted. Subsequently it will be my pleasure to recommend New Forest Estates.
I hope business is good and I wish you and the company every success in the future.
| | James Anderson - Southampton - August 2006 Purchased a Audi A4 Avant |
| Glad to see the website is being updated, I have been meanining to contact you regarding the Passat TDi.
The vehicle itself was a great buy and I am extremely impressed with its alround performance, I will definately be contacting Brian again when I upgrade to the Audi.
Thanks
Andrew | | Andrew Birrell - Poole - August 2006 Purchased a VW Passat Tdi estate |
| Our Peugeot diesel estate car has performed brilliantly since purchasing from New forest estates earlier this year.
They are very customer service orientated and prepared to go the extra mile.
A delight to deal with, we would certainly buy from them again.
| | David Lambden - Berkshire - August 2006 Purchased a Peugeot 307 estate |
| The berlingo we purchased from you is running fine and is a great use to our company.
| | Brian Vincent - Horndean - August 2006 Purchased a Citroen Berlingo |
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