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Customer reviews of New Forest Estates

At New Forest Estates we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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New Forest Estates

New Forest Estates

Based on 53 customer reviews

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  • 5

    Great service

    By Sander G on 14 October 2019 | Verified purchase

    Great buying experience. Sales staff was helpful in convincing us to go electric.

    Reply from New Forest Estates on 14/10/19

    Thanks Sander. I’m sure you’ll enjoy owning the Leaf.

  • 5

    Highly recommend New Forest Estates

    By Russell P on 22 September 2019 | Verified purchase

    Fantastic personal service. Really pleased with the car and the overall buying experience. The owner is a real gentleman.

    Reply from New Forest Estates on 23/09/19

    Thanks Russell, I'm sure you'll enjoy the Outlander.

  • 5

    Warranty Honored Without Issue

    By Roy G on 21 September 2019 | Verified purchase

    I purchased the car from New Forrest Estates and arranged to collect a few days later after a service and MOT was completed. When i came to collect the car they highlighted a warning light had appeared on the dash that morning. They offered to fix it in house but i had traveled a long way to get the car and didn't want the trip again. They offered to have a diagnostic test and repair carried out a garage local to me and pay for the repairs under the warranty agreement. I brought the car to a local garage who contacted New Forrest Estates for payment. The garage relayed back to me that there was no issue getting payment from New Forrest Estates and that unlike many dealers they deal with they did not try to haggle on price or suggest cheap, low quality replacement parts, but were willing to pay for quality replacements.

    Reply from New Forest Estates on 21/09/19

    Thanks Roy. I hope all is well now.

  • 5


    By Carol D on 20 September 2019 | Verified purchase

    Excellent service and very commutative and helpful.

    Reply from New Forest Estates on 21/09/19

    Thank you Carol. Enjoy the delights of electric motoring.

  • 5

    New Forest Esates

    By Neville C on 12 September 2019 | Verified purchase

    Brian was extremely friendly, polite, professional and efficient. I have no hesitation in recommending New Forest Esates to anyone wanting a quality used car. Shows that secondhand car salesmen are not all the same!

    Reply from New Forest Estates on 12/09/19

    Thanks for the review Neville. I hope you enjoy the Ibiza.

  • 5

    Great service, highly recommend.

    By Robert C on 09 September 2019 | Verified purchase

    Very professional, friendly service. New Forest Estates couldn’t do enough to accommodate us paying them a visit - particularly as we were travelling from two hours away to view the car. Swift transaction and drove away same day. Many thanks - highly recommend!

  • 5

    Good Service

    By Stephen W on 08 September 2019 | Verified purchase

    A very professional and efficient service and would highly recommend.

    Reply from New Forest Estates on 08/09/19

    Thanks for the review Steve. Much appreciated.

  • 5

    Very pleased.

    By Keiran O on 28 August 2019 | Verified purchase

    Very friendly dealer and patient with my questions. All round great experience.

    Reply from New Forest Estates on 29/08/19

    Thanks for the review Keiran, much appreciated.

  • 5

    Great experience!

    By Nicholas Z on 26 August 2019 | Verified purchase

    Great experience with New Forrest estates... Brian was helpful and easy to deal with!

    Reply from New Forest Estates on 26/08/19

    Thanks for the review Nick, enjoy the Leon.

  • 5

    Brilliant service every time.

    By Pamela R on 22 August 2019 | Verified purchase

    This is the 4th car we have purchased from Brian at New Forest Estates...….which says it all really.Always knowledgeable and good prices and very good service.

    Reply from New Forest Estates on 22/08/19

    Thanks Pam, Good to know you're happy with the Superb.

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