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Customer reviews of New Forest Estates

At New Forest Estates we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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New Forest Estates

New Forest Estates

Based on 77 customer reviews

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  • 5

    Service provided in sourcing Land Rover Freelander

    By Nicholas D on 09 February 2020 | Verified purchase

    Polite, thoughtful, accommodating, patient - not pushy. excellent service throughout, including setting up registration and licencing. Sales support includes 6 months included warrenty.

    Reply from New Forest Estates on 14/02/20

    Thanks for the review Nick, much appreciated.

  • 5

    Car buying as it should be

    By Andrew S on 30 January 2020 | Verified purchase

    Excellent, friendly and personable service - very helpful with my part exchange.

    Reply from New Forest Estates on 30/01/20

    Thanks Andrew, look forward to doing business again soon.

  • 5

    Good old fashioned service

    By Jude B on 29 January 2020 | Verified purchase

    I saw a car I wanted on Autotrader and also on New Forest Estate's website. I was able to leave a no obligation refundable deposit to secure the car in lieu of a viewing. The car was as good as I hoped, and in agreeing to pay the asking price NFE agreed to MOT and service it (including 4 brake pads and a pair of tyres) plus a year's tax and free delivery to my door, saving me another 200 mile round trip. Excellent service and I would highly recommend New Forest Estates.

    Reply from New Forest Estates on 30/01/20

    Thanks for the review Jude, much appreciated

  • 5

    Excellent service

    By Kathryn R on 07 January 2020 | Verified purchase

    The owner was efficient, friendly and knowledgeable. very happy with the service.

    Reply from New Forest Estates on 07/01/20

    Thank you Kath, enjoy the world of electric motoring.

  • 5

    Great service and great car

    By Robin S on 22 December 2019 | Verified purchase

    A very friendly service; a nice easy and pleasant transaction, and a top-quality car. I wouldn't have any hesitation about buying from Brian again in the future.

    Reply from New Forest Estates on 23/12/19

    Thanks Robin, much appreciated.

  • 5

    Great Purchase

    By Bruce H on 10 December 2019 | Verified purchase

    The trader was a nice guy to deal with, and was very professional, not pushy, and was honest about the car. Very pleased with the purchase.

    Reply from New Forest Estates on 10/12/19

    Thanks Bruce, much appreciated.

  • 5

    Easy Transaction

    By Kate B on 09 December 2019 | Verified purchase

    Great, easy doing business. Very helpful with the purchase process.

    Reply from New Forest Estates on 10/12/19

    Thanks Kate, much appreciated

  • 5

    Smooth car purchase with a traditional car dealer

    By Trung Dong H on 08 December 2019 | Verified purchase

    The dealer is super responsive to my inquiries. Car was prepared ready for me when I arrived. He is also helpful during my test drive and vehicle check, showing the car's various features without being pushy. The purchase was straight forward and quick with debit card payment, online DVLA new keeper registration, and road tax paid. Overall a smooth car purchase experience, really nothing to complain.

    Reply from New Forest Estates on 10/12/19

    Thanks for the review Dong, good to do business with you.

  • 5

    Superb service 50/50

    By David R on 04 December 2019 | Verified purchase

    By far the best experience of buying a car from a garage, They could not have been more helpful. I went from Totnes Devon to them in the New Forest to view the Leaf. they arranged for the car to be delivered to me. A seamless transaction. They also arranged for an electrician to install a charging point. I could not have asked for better service. When I want another car they will be my first port of call. Thank you

    Reply from New Forest Estates on 10/12/19

    Thanks for the review David, I’m sure enjoy owning the Leaf.

  • 5

    extremely helpful when things went wrong

    By Mick S on 19 November 2019 | Verified purchase

    very good we had serious teething problems that were sorted

    Reply from New Forest Estates on 20/11/19

    Thanks for the review Mick. If only everything in life was as easy to fix. (Failed small auxiliary battery, replaced under maker’s warranty). I hope you’ll now join the growing number of my delighted Nissan Leaf customers.