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Customer reviews of New Forest Estates

At New Forest Estates we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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New Forest Estates

New Forest Estates
5
4.9

Based on 77 customer reviews

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  • 5

    Excellent again and again.

    By Andrew J on 30 October 2019 | Verified purchase

    We have used Brian many times to buy a car and we are always very happy with the courtesy and service he provides. Thanks have just bought a Citroen grand Picasso and I am really very happy with it. I recommend highly.

    Reply from New Forest Estates on 31/10/19

    Thankd for that Andy, good to hear you're enjoying the Picasso.


  • 5

    Mitsubishi Outlander

    By David W on 29 October 2019 | Verified purchase

    The staff were very helpful and friendly, the car was ready before the due time.

    Reply from New Forest Estates on 29/10/19

    Thanks David, much appreciated.


  • 5

    Trustworthy garage

    By Michelle B on 29 October 2019 | Verified purchase

    Really friendly but also didn’t feel pushed to buy a car. Let us have a test drive and we were also left to have a discussion on our own which was very respectful of them.

    Reply from New Forest Estates on 29/10/19

    Thanks for the review Michelle. Enjoy the Fiat.


  • 5

    First class service

    By James I on 24 October 2019 | Verified purchase

    New Forest Estates is best possible place to buy a quality used car

    Reply from New Forest Estates on 25/10/19

    Thanks James, much appreciated. BTW, MOT cert in the post.


  • 5

    Great service

    By Sander G on 14 October 2019 | Verified purchase

    Great buying experience. Sales staff was helpful in convincing us to go electric.

    Reply from New Forest Estates on 14/10/19

    Thanks Sander. I’m sure you’ll enjoy owning the Leaf.


  • 5

    Highly recommend New Forest Estates

    By Russell P on 22 September 2019 | Verified purchase

    Fantastic personal service. Really pleased with the car and the overall buying experience. The owner is a real gentleman.

    Reply from New Forest Estates on 23/09/19

    Thanks Russell, I'm sure you'll enjoy the Outlander.


  • 5

    Warranty Honored Without Issue

    By Roy G on 21 September 2019 | Verified purchase

    I purchased the car from New Forrest Estates and arranged to collect a few days later after a service and MOT was completed. When i came to collect the car they highlighted a warning light had appeared on the dash that morning. They offered to fix it in house but i had traveled a long way to get the car and didn't want the trip again. They offered to have a diagnostic test and repair carried out a garage local to me and pay for the repairs under the warranty agreement. I brought the car to a local garage who contacted New Forrest Estates for payment. The garage relayed back to me that there was no issue getting payment from New Forrest Estates and that unlike many dealers they deal with they did not try to haggle on price or suggest cheap, low quality replacement parts, but were willing to pay for quality replacements.

    Reply from New Forest Estates on 21/09/19

    Thanks Roy. I hope all is well now.


  • 5

    Excellent

    By Carol D on 21 September 2019 | Verified purchase

    Excellent service and very commutative and helpful.

    Reply from New Forest Estates on 21/09/19

    Thank you Carol. Enjoy the delights of electric motoring.


  • 5

    New Forest Esates

    By Neville C on 12 September 2019 | Verified purchase

    Brian was extremely friendly, polite, professional and efficient. I have no hesitation in recommending New Forest Esates to anyone wanting a quality used car. Shows that secondhand car salesmen are not all the same!

    Reply from New Forest Estates on 12/09/19

    Thanks for the review Neville. I hope you enjoy the Ibiza.


  • 5

    Good Service

    By Stephen W on 08 September 2019 | Verified purchase

    A very professional and efficient service and would highly recommend.

    Reply from New Forest Estates on 08/09/19

    Thanks for the review Steve. Much appreciated.